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Click & Collect Virtual Shopping Appointment Online
if you’ve found the product that you like on our website and would like to have a touch & feel of the product, just choose Click & Collect Option.
Alternatively, You can Book a virtual appointment online and one of our jewellery experts can help with your purchase and enquiry.
When can you collect your order
Once the transaction has been finalised, we’ll let you know by email when it will be ready to collect in store.
You will be able to collect your order in one working day from our Green Street shop in London (between 1.00 pm – 5.00 pm every day).
Your order will be held for you for 7 working days after which it will be canceled and a refund will be issued.
What do you need to bring
Please bring the following documents with you when you come to collect your order:
- Photo ID (driving license, passport)
- Payment card
- Confirmation email
Unfortunately, we cannot give the package to anyone else other than the person who placed the order.
What other measures are in place
Your order will be packed in front of you while we adhere to all possible safety measures including social distancing and sterilizing the jewellery. You will be able to collect the package from a safe designated space in a covid-secure environment without entering the store.
We thank you for your support and look forward to welcoming you back to the shop at a later date.