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Book a Virtual Appointment
Search Account
  • Sale
  • Jewellery
    • Bracelets
      • Gold Bracelets for Women
      • Mens Bracelet
      • Kids Bracelet / Kada
    • Earrings
      • Bridal and Wedding Earrings
      • Stud Earrings
      • Hoop Earrings
      • Drop Earrings
      • Ear Dropper
      • Jhumkha Earrings
    • Gold Pendants
      • Initial Pendant
      • Religious Pendants
      • Fancy Pendants
      • Kids Pendants
      • Mens Pendants
    • Gold Chains
      • Foxtail Chain
      • Spiga Chain
      • Rope Chain
      • Box Chain
      • Dragon Chain
      • Link Chain
      • Bead Mala Chains
      • Choker Chains
      • 18ct Gold Chain
      • Kids Chains
    • Gold Bangles
      • Daily Wear Bangle
      • Bridal Wear Bangles
      • Occasion Wear Bangles
      • Kids Bangles
      • Mens Kada
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      • Long Necklaces
      • Short Necklaces
      • Mala Style Necklaces
      • Antique Style Necklaces
      • Filligree Necklaces
      • Choker Necklaces
    • Mangalsutras
      • Daily Wear Mangalsutras
      • Occasional Wear Mangalsutras
    • Nose Pins
      • Gold Nose Studs
      • Gold Nose Rings
      • Diamond Nose Pin
    • Gold Rings
      • Ladies Rings
      • Gents Rings
      • Daily Wear Rings
      • Occasional Wear Rings
    • Jhumar
    • Anklets
    • Bridal Tikka
    • Watches
      • Ladies Watches
      • Gents Watches
    • Asian Jewellery Sets
      • Diamond Jewellery Set
      • White Gold Jewellery Set
      • Bridal Set
    • Poncha
    • Bridal Naths
    • 24ct Gold Jewellery
  • Chains
  • Diamond
    • Diamond Ring
    • Diamond Earring
    • Diamond Pendant
    • Diamond Mangalsutras
    • Diamond Nose Pin
    • Diamond Bracelet
  • Wedding Rings & Bands
    • Engagement Rings
      • Diamond Rings
      • 22ct CZ Stone Rings
      • 18ct Gold Rings
      • Platinum Rings
    • Wedding Bands
      • 18ct Gold Bands
      • 22ct Gold Bands
      • Platinum Wedding Bands
      • White Gold Wedding Bands
      • Yellow Gold Wedding Bands
      • Rose Gold Wedding Bands
      • Christian Bauer Bands
  • Collections
    • National Gallery Collection
    • Rosette Collection
    • Armari Collection
    • Glow Collection
    • Meenakari Collection
    • PureJewels Silver Tola
    • Anusha Collection
    • Diya Collection
    • Floralia Collection
    • Jali Filigree Collection
    • Luminous Collection
    • Lotus Collection
    • Masaai Collection
    • Pearl Collection
    • Sparkle Collection
    • Vinyasa Collection
    • Rose Gold Collection
  • For Whom/When?
    • Children’s Jewellery
    • Teenage Jewellery
    • Women’s Jewellery
    • Men’s Jewellery
    • Anniversary Gifts
    • Wedding Gifts
    • Birthday Gifts
    • Valentine day Gifts
    • Mother’s Day Gifts
    • Father’s day Gifts
    • Festival Gifts
      • Diwali Gifts
      • Christmas Gifts
  • Bars & Coins
    • Gold Bars in UK
    • Gold Coins
    • Silver Coins
  • Shop By
    • Price
      • Jewellery under £100
      • Jewellery under £200
      • Jewellery under £500
    • Metal
      • Yellow Gold Jewellery
      • White Gold Jewellery
      • Rose Gold Jewellery
      • Platinum Jewellery
      • Silver Jewellery
  • Jewellery Corner
    • Jewellery Style Guide
    • Jewellery Gift Guide
    • Jewellery Size Guide
    • Jewellery Lifestyle
    • Jewellery Education
    • Gold Reports
    • Indian Jewellery
  • About
  • Contact

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Delivery Information

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At PureJewels we use Royal Mail’s Special Delivery Service and FedEx for our shipping orders. The Royal Mail’s Special Delivery Service is Royal Mail’s most premium and secure service. It is a fully insured delivery service that requires signing for. We are taking online orders and delivering daily.

In lieu of the lockdown, we have launched a special Click & Collect service.

To know more about the next delivery dates available you can contact us by email info@purejewels.com, call +44 20 8470 1221, or WhatsApp: +447384814118

All our products are delivered securely and require signing for.

 

Please be aware that scheduled strikes may affect order delivery. Click here for the latest news on industrial action

Royal_Mail_logo

PRICING AND DELIVERY  CHARGES

Our prices are set out on our website in UK sterling, including VAT and UK sales tax. You will be billed in UK sterling.

If you order from outside the UK, additional costs may be incurred, due to exchange rates and card charges which will affect the amount billed to your card. We are unable to take responsibility for the actions of local customs authorities and you are responsible for paying the appropriate import duties and taxes.

Our prices include UK sales tax of 20%, which is not payable if you order outside the European Union.

Our delivery charges are displayed before checkout (and below).  Due to carrier restrictions, we can’t deliver to some locations.  (Get in touch with us if you are worried about it.)

An additional cost will be applicable for international deliveries. To know more about additional cost, please scroll down further. (Live chat with us for more information on VAT,  delivery time and carrier restrictions related to international delivery)

On the delivery date, our carrier will deliver your order to the address you gave us when you made your order.  Please take extra care to ensure that it is correct, and that you or someone you trust will be able to take delivery of the order.

Once received by you, the goods are legally owned by you (provided we’ve received payment in full). After delivery, we are not responsible for loss or damage.


FREE UK SHIPPING

We offer free delivery for all orders shipped within UK using Royal Mail’s Special Delivery Service.

Generally, it takes 2-3 working days to dispatch the order. However, if you have any urgent orders you can contact us by email info@purejewels.com, call us on  +44 20 8470 1221, or WhatsApp us on  +447384814118

You can also avail our Guaranteed Next Day Delivery by Royal Mail. We provide guaranteed next day delivery service (by 1 pm the following day) for orders placed before 1 pm. The order will be insured for and completely secured.


INTERNATIONAL SHIPPING

Please enquire about delivery options.

 


CANCELLATION OF ORDERS  

In very rare and exceptional circumstances, we may be forced to cancel an order.

This may be before or after order confirmation, and it might be because:

  1. We have insufficient stock
  2. We do not deliver to your area
  3. One or more of the goods you ordered was listed at an incorrect price (eg. typographical error or an error by one of our suppliers).

If we are forced to do this, we will contact you by email and/or telephone to see if we can offer an alternative or other solution.

If we have taken payment, we will return it as soon as possible, and certainly within 30 days of order.   We are not liable to you or a third party, and will not be obliged to pay compensation, for order cancellations.

    Logo-PJ

290-292 Green Street,
Forest Gate, E7 8LF, UK

info@purejewels.com

00 44 20 8470 1221

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